At Metrotile UK LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information through cookies on our website and your data protection rights under the UK General Data Protection Regulation (UK GDPR).
Metrotile UK LTD operates www.metrotile.co.uk. We are the data controller responsible for processing your personal data collected through cookies when you visit our Website.
Cookies are small text files that are placed on your device (computer, mobile phone, or other devices) when you visit websites. Cookies allow a website to recognize your device and store information about your preferences or actions.
Through the use of cookies, we may collect the following types of personal data:
We use the following types of cookies:
You can manage your cookie preferences at any time through the cookie settings on our Website or your browser settings.
We may use the personal data collected through cookies for the following purposes:
We process your personal data based on the following legal grounds:
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. You can control the retention of cookie data by adjusting your browser settings to delete cookies.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We use the information that you have given us in order to target advertising and to keep in touch with our customers.
We do not share this information with third parties.
We ensure that all third-party service providers who process your personal data comply with applicable data protection laws and have appropriate safeguards in place.
Under the UK GDPR, you have the following rights regarding your personal data:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via sales@metrotile.co.uk, or checking the non-consent option on the contact form.
How we store your personal information
Your information is securely stored on our servers.
We keep email addresses for mailing list purposes indefinitely (following an opt-in by the user) until the right to use the contact is withdrawn by the user. We will then dispose your information by deleting your information from our mailing list.
Please contact us at sales@metrotile.co.uk, 01249 658514, or in writing to Metrotile UK, Unit 3, Sheldon Business Park, Sheldon Corner, Chippenham, Wiltshire SN14 0RQ if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at sales@metrotile.co.uk/ 01249 658514.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
To exercise any of these rights, please contact us at pr@metrotile.co.uk. We may ask for verification to confirm your identity before processing your request.
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the technology we use. Any changes will be posted on this page with an updated “Last Updated” date.
Our contact details
Name: Metrotile UK Ltd
Address: Unit 3, Sheldon Business Park, Sheldon Corner, Chippenham, Wiltshire SN14 0RQ
Phone Number: 01249 658514
E-mail:sales@metrotile.co.uk
Web: www.metrotile.co.uk
Last Updated 25th September 2024